© Fitness 4 U Swimming 2026 Privacy Policy
Privacy Policy
At Fitness 4 U Swim School (Cornwall) Ltd (F4U Ltd), we respect your privacy
and are committed to keeping your personal information safe.
This Privacy Policy explains what information we collect, how we use it and
your rights in relation to your personal information.
1. Who We Are
Fitness 4 U Swim School (Cornwall) Ltd provides swimming lessons and
related services in St Columb Major, Cornwall, UK. If you have any questions
about this policy or how we use your data, you can contact us at:
Email: fitness4ucloud@outlook.com
Tel: 01637 880642
Address: 5E St Columb Industrial Estate, St Columb Major, TR9 6SF
2. The Information we collect
We collect the following information when you contact us, make a booking, or
use our services:
Name and contact details (email, phone number)
Customer’s name, age, and swimming ability if relevant
Medical or additional needs information relevant to lesson safety
Payment information (processed securely by third-party providers)
Website enquiry form details
IP addresses and basic website analytics
This information helps us run lessons safely, manage bookings, and
communicate with families.
3. How We Use Your Information (and Legal Basis)
We use your personal information only where we have a lawful basis to do so
under UK data protection law. Depending on the circumstances, the lawful
basis we rely on may include contract, legal obligation, legitimate interest or
consent.
We may use your information for the following purposes:
Process and manage bookings for swimming lessons, aqua classes
and rehab – where necessary to perform our contract with you.
Communicate with you about lessons, schedules, cancellations and
updates – where necessary to perform our contact with you and /or
for our legitimate interests in managing our business and
providing our services.
Keep customers safe during lessons – where necessary for our
legitimate interests in providing a safe service and, where
applicable, based on the appropriate legal condition for processing
health or medical information.
Process payments and maintaining financial records – where
necessary to preform our contract with you and comply with our
legal obligations.
Keeping appropriate business, customer and financial records –
where necessary to comply with our legal obligations and /or for
our legitimate interests in managing our business, maintaining
accurate records and dealing with potential queries or disputes.
Meeting our legal, regulatory and insurance requirements – where
necessary to comply with our legal obligations and /or for our
legitimate interests.
Sending marketing communications – where we have obtained your
consent where consent is required, or where another lawful basis
permits us to do so. You can opt out of marketing communications
at any time.
4. Children’s information
Because we provide swimming lessons for children, we may collect personal
information about children from their parent or guardian.
We take particular care with children’s information and only use it for
purposes connected with providing and safely managing swimming lessons.
We do not knowingly use children’s information for unrelated marketing
purposes.
5. Health and medical information
For swimming lessons, aqua fitness classes and rehab classes, it may
sometimes be necessary to collect information about a customer’s health or
medical needs so that we can help keep them safe.
We will only collect and use this information where necessary and will take
appropriate care to keep it secure.
6. Sharing Your Information
We do not sell your personal information or share it with third parties for
marketing.
We only share your data with:
Payment processors (for secure card payments)
Email or booking system providers
Staff members who need the information to deliver lessons safely
Professional advisers, insurers or legal representatives where
necessary.
Authorities or other organisations where we are legally required to do
so.
7. How Long We Keep Your Information
We keep your information only for as long as necessary to provide our
services, meet legal obligations, maintain business or financial records or
maintain safety records. After this, data is securely deleted.
When information is no longer required, we will securely delete or dispose of
it.
8. Cookies and Website Analytics
Our website may use basic cookies or analytics tools to help us understand
how visitors use the site. You can control cookies through your browser
settings.
9. Keeping your information secure
We take reasonable technical and organisational measures to protect your
personal information against loss, misuse, unauthorised access or disclosure.
However, no method of transmitting or storing information online can be
guaranteed to be completely secure.
10. Your Rights
Under UK GDPR, you have the right to:
Be informed about what data is collected, why it is used and how long
it is kept
Request a copy of your information
Ask us to correct inaccurate information
Request deletion of your data where there is no good reason for us to
continue using it.
Object to certain types of processing
Data portability
Object to certain uses of your information
Not be subject to decisions based solely on automated decision-
making
If you would like to exercise any of these rights, please contact us using the
details above.
11. Changes to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes to our
business, website or legal requirements.
12. Complaints
If you have concerns about how we use your personal information, please
contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office
(ICO), the UK’s independent data protection regulator.
You can find information about making a complaint on the ICO website.